Privacy Policy

Effective date: 10/01/2026
Last updated: 10/27/2026

GridReady Systems, LLC (“GridReady,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit gridrs.com, communicate with us, or use our Site Planner and related services.

By using our website or Site Planner, you acknowledge that you have read this Privacy Policy. Where required by law, we will obtain your consent before collecting or using information in certain ways.

1. Information We Collect

Information you provide to us

We may collect information you provide when you contact us, request information, create an account, use Site Planner, or otherwise interact with us. Depending on how you use our services, this may include:

• Your name, email address, phone number, job title, and company name.
• Account information, such as your username and authentication information.
• Information included in inquiries, support requests, or other communications.
• Information you provide when requesting a proposal, consultation, or other services.
• Information included in agreements and other documents you review or sign electronically, including your signature.

Site Planner information

Site Planner allows you to enter, upload, and store information about a potential or existing project. Depending on the features you use, this information may include:

• Project and site names, addresses, and locations.
• Building characteristics and proposed uses.
• Electrical capacity, utility information, and power requirements.
• Cooling, networking, and other infrastructure requirements.
• Project schedules, budgets, cost estimates, and financial assumptions.
• Equipment selections, rack counts, and anticipated workloads.
• Notes, documents, images, and other information you choose to provide.

Some Site Planner information may be commercially sensitive or may describe critical infrastructure. Please provide only information you are authorized to share and that is appropriate for the purpose of your project.

Information collected automatically

When you visit our website or use Site Planner, we and our service providers may automatically collect information about your device and use of our services, such as:

• IP address and approximate location.
• Browser type, operating system, and device information.
• Pages viewed, links clicked, and features used.
• Dates, times, and duration of visits.
• Referring websites and general usage activity.
• Cookie identifiers and similar technical information.

2. How We Use Information

We may use the information we collect to:

• Provide, operate, maintain, and improve our website and Site Planner.
• Create and manage accounts and authenticate users.
• Save and display the project information you enter.
• Respond to questions, requests, and support inquiries.
• Evaluate project requirements and develop site plans, recommendations, estimates, and proposals.
• Communicate with you about your projects, requested services, or potential business opportunities.
• Understand website traffic and how visitors use our services.
• Detect, prevent, and investigate security incidents, fraud, and misuse.
• Comply with legal obligations and enforce applicable agreements.
• Send marketing communications where permitted by law. You may opt out of marketing emails using the unsubscribe link in those emails or by contacting us.

3. Site Planner Information and Project Confidentiality

We use Site Planner information to provide the service and support the project activities you request. Access to project information may be provided to GridReady personnel and service providers who need it to operate the service, support your account, evaluate your project, or prepare requested deliverables.

We may also share relevant project information with contractors, vendors, utilities, engineering firms, or other project partners when needed to evaluate or support your project, subject to any applicable agreement with you.

Site Planner is not a substitute for a signed nondisclosure agreement. If your project involves confidential or sensitive information, please contact us to discuss an NDA and appropriate handling requirements before uploading that information. The terms of an applicable NDA or other written agreement may provide additional protections.

You are responsible for ensuring that you have the necessary authority to submit information about a property, organization, or project.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website activity, and improve our services.

Cookies are small files stored on your device. Depending on the features you use, cookies may serve purposes such as:

• Essential functions: Supporting website operation, security, authentication, and account sessions.
• Preferences: Remembering certain settings or choices.
• Analytics: Helping us understand how visitors interact with our website and identify areas for improvement.

You can generally manage or delete cookies through your browser settings. Blocking certain cookies may affect the functionality of our website or prevent you from signing in to or using Site Planner.

Where required by law, we will provide a way to make choices about nonessential cookies before they are used.

5. Google Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics may use cookies or similar technologies to collect information such as your IP address, device and browser information, pages viewed, and interactions with the website.

Google processes information collected through Google Analytics in accordance with its own policies and applicable terms. You can learn more about how Google uses information from sites that use its services at Google’s Privacy & Terms page.

You can also learn about available controls, including the Google Analytics opt-out browser add-on.

6. DocuSign

We use DocuSign to send, review, sign, and manage electronic documents. If you participate in an electronic transaction with us, we may provide DocuSign with information needed to facilitate that transaction, such as your name, email address, company name, and the documents to be signed.

DocuSign may also collect information about the signing process, such as signatures, timestamps, IP addresses, device information, and authentication activity. DocuSign processes information in accordance with its own privacy practices and applicable agreements. You can review the DocuSign Privacy Notice.

We may retain signed documents and related transaction records for business, legal, and recordkeeping purposes, subject to applicable agreements and law.

7. How We Share Information

We may disclose information in the following circumstances:

• Service providers: With companies that provide services on our behalf, such as website hosting, analytics, software, data storage, communications, technical support, and security.
• Project partners: With vendors, contractors, engineering firms, utilities, or other partners involved in evaluating or supporting a project, as described above and subject to applicable agreements.
• Business transactions: In connection with a proposed or completed merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law and agreements.
• Legal and safety purposes: When we believe disclosure is reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate suspected misuse, or enforce agreements.
• With your direction or consent: When you ask us to share information or otherwise agree to the disclosure.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, support projects, comply with legal obligations, resolve disputes, and enforce agreements.

The retention period may depend on the type of information, whether an account or project remains active, applicable agreements, and legal requirements. Information may remain in backups or records for a period after it is deleted from active systems.

You may contact us to request deletion of your account or project information. We will review and respond to requests in accordance with applicable law and any relevant contractual or recordkeeping obligations.

9. Data Security

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, or disclosure. However, no website, online service, or method of storage is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting your account credentials and notifying us promptly if you believe your account has been compromised.

10. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to exercise other rights related to its use.

To make a request, contact us using the information in the Contact Us section. We may need to verify your identity and understand the scope of your request before responding. Certain requests may be limited by law, our contractual obligations, or our need to retain records.

You may also:

• Update certain account information through your account, if that feature is available.
• Manage cookies through your browser settings.
• Unsubscribe from marketing emails using the link provided in those messages.

11. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. [Insert an accurate description of whether and how the website responds to Do Not Track signals.]

Other privacy preference signals may be treated differently where required by applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last updated” date. If required by law, we will provide additional notice of material changes.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or Site Planner data, contact:

GridReady Systems, LLC
Email: [email protected]
Mailing address:  7834 NW Birch Ln, Kansas City, MO 64151